Welcome to ClevraBeautyCare.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase from us.
We may collect the following personal information when you place an order or contact us:
Name
Email address
Phone number (if provided)
Billing and shipping address
Order and purchase details
Payments are processed securely through Shopify Payments, PayPal, Stripe, or your chosen payment provider. We do not store or have access to your full payment card details.
When you browse our store, Shopify automatically collects certain information, including:
Device information
IP address
Browser type
Pages viewed
Cookies and similar tracking technologies
We use your personal information to:
Process, fulfil, and deliver orders
Provide customer support
Send order confirmations and service-related messages
Prevent fraud and unauthorised activity
Improve website functionality and performance
Run analytics through Shopify and related tools
Send marketing emails only if you have opted in
We process your personal data under the following legal bases:
Contract – to process and deliver your orders
Legitimate interests – fraud prevention, store security, analytics, and improving our services
Consent – for marketing communications and non-essential cookies
Legal obligation – for tax, accounting, and regulatory requirements
We only share your personal data with trusted third parties necessary to operate our business, including:
Shopify (our e-commerce platform)
Payment processors: Shopify Payments, PayPal, Stripe
Shipping and fulfilment partners: couriers and third-party suppliers
Marketing and analytics providers (if enabled): Meta Pixel, TikTok Pixel, Google Analytics
We do not sell your personal data.
As described in this Privacy Policy, we collect personal information from your interactions with our website, including through cookies and similar technologies. We use this information to provide our services, improve your experience, and—where permitted—deliver advertising that may be relevant to your interests.
Under applicable data protection laws, you have the right to object to certain processing of your personal information, including profiling for direct marketing purposes. You can exercise your rights or manage your cookie preferences using the options provided on our website.
Shopify and some of our third-party service providers may store or process personal data outside the United Kingdom. Where this occurs, appropriate safeguards are used, such as Standard Contractual Clauses and other lawful data-transfer mechanisms.
We retain personal data only for as long as necessary:
Order and transaction records: up to 6 years (UK tax law)
Marketing communications: until you unsubscribe
Website analytics data: typically 12–24 months
You may request deletion of your personal data at any time, subject to legal obligations.
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing
Request data portability
Withdraw consent for marketing at any time
To exercise your rights, please contact us at:
📧 clevrabeautycare@gmail.com
We aim to respond within 30 days.
We use cookies and similar technologies to:
Ensure the website functions properly
Keep your shopping cart working
Remember your preferences
Analyse website traffic and performance
Support advertising and marketing (if enabled)
You can manage or disable cookies through your browser settings or any cookie preference tools available on our website.
We use industry-standard security measures to protect your personal data, including Shopify’s secure and encrypted servers and PCI-compliant payment processing. While we take reasonable steps to safeguard your data, no online system is completely secure.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: clevrabeautycare@gmail.com
📍 Address: Available upon request (Sole Trader)